With a career at The Home Depot, you can be yourself and also be part of something bigger.
 

Manager, Interconnected Merchandising

Key Responsibilities:

• Define and evolve online merchandising strategy, structure, and processes
• Establish cross-functional alignment to address gaps and opportunities for continuous improvement
• Drive incremental online sales through e-commerce functionality enablement in partnership with merchandising

Job Description – Key Responsibilities:

• Use strategic thinking to see the big picture, identify problems, and understand their core components
• Facilitate problem-solving sessions with multiple groups
• Synthesize findings, draw conclusions from analysis, and make oral/written recommendations to upper management
• Execute tasks related to core online merchandising projects and process improvements

Actual Responsibilities:

• Partner with e-commerce teams to prioritize, develop, and implement online tools and functionality to enhance category shopping experience
  • Example: SSKU & Virtual Bundles
• Collaborate with supply chain teams to integrate online assortment strategy with network development, fulfillment optimization, and customer delivery experience
  • Example: DFC productivity & offboarding, Merch/SC planning sessions, Vendor Escalation Process
• Act as liaison between Online Merchant team and cross-functional teams for issue resolution
• Establish metrics and reporting to measure progress against strategic goals such as online assortment growth, new article sales, and productivity
  • Example: Onboarding targets → Online performance targets
• Build and maintain cross-functional relationships across the organization and ensure effective communication and coordination with teams and senior leadership
  • Example: Lead weekly OM meetings, Steerco meetings, share-out Interconnected Projects for alignment, Merch Alignment, eCom Quarterly KPI meetings, SLT initiatives

Experience / Knowledge Required:

• Internal candidates must meet minimum time-in-position (1 year) and performance management code requirements (M+, Meets expectations, Consistently demonstrates)
• Ability to build and maintain strong partnerships with merchants, suppliers, and cross-functional groups
• Establish formal and informal networks to achieve goals
• Effectively drive results across multiple financial metrics through goal setting, measurement, and follow-up
• Strong analytical problem-solving skills with structured thinking and adaptability to new approaches
• Ability to simplify and present complex information clearly using appropriate communication methods
• Skilled in preparing and delivering well-organized presentations with polished delivery and impactful visuals
• Strong written and verbal communication skills
• Bachelor’s degree or equivalent in a related field
• Minimum 5 years of relevant work experience
• Attention to detail
• Outstanding customer service skills for both internal and external customers
• Strong organizational and time management skills; ability to manage multiple projects simultaneously
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to work independently
• Office from Monday through Thursday (1 Concorde Gate, North York)