With a career at The Home Depot, you can be yourself and also be part of something bigger.
 

Position Purpose:

The Senior Manager, Sales Execution is responsible for driving the development and deployment of programs to ensure consistent store sales across the Division. Focus areas include service, store appearance, in-stock levels, process improvements, supply chain/logistics, and labour productivity enhancements. The incumbent identifies and addresses current or future business issues, develops improvement plans, and collaborates extensively with cross-functional leaders, including senior leadership, Regional Directors of Operations, District Managers, Vendors, and others.

Position Responsibilities:

• Plan and execute sales projects to enhance customer service and improve the bottom line.
• Ensure operational consistency and execution across all stores.
• Manage direct reports in the Sales Execution function and oversee strategic projects and process improvements.
• Develop and implement new and existing sales/service programs like Mystery Shops and VOC; evaluate their effectiveness.
• Create and deliver world-class reporting (e.g., Service Scorecard) to measure service improvements.
• Strategize and roll out Store Playbooks to enhance store outbound processes.
• Manage the Workload Management (WLM) system.
• Set goals and action steps for short-term and long-term success in processes and programs.
• Identify concerns in Sales Execution, present solutions, and ensure timely issue resolution.
• Collaborate with cross-functional leaders and external stakeholders critical to success.
• Mentor, lead, and provide insights to direct reports.
• Manage Sales Execution projects using metrics for success, training, and implementation timelines.
• Participate in strategic and operational planning to align projects with company goals.
• Solve complex organizational issues using strategic thinking.
• Prepare and present insights based on industry, competitive, and consumer data.
• Oversee budget preparation and financials.

Experience/Knowledge Required:

• Bachelor's degree or equivalent is an asset.
• Strong knowledge of store operations and financial analysis.
• Quantitative skills in statistics and data analysis.
• Excellent leadership and management abilities.
• Experience managing multiple projects and store demands.
• Proficiency in software tools and computer systems.
• Strong problem-solving and decision-making skills.
• Effective communication (written and oral) and presentation abilities.
• Ability to mentor and lead direct reports.