Department Supervisor
Opportunities at The
Home Depot Canada

Featured Job

Department Supervisor Role Overview

Why Join The Home Depot Canada Family?

• Profit Sharing Bonuses
• Discounted Stock Purchase Plan
• Paid Training & Career Development
• Health and Dental Benefits
• Retirement Savings & Paid Vacation
• Career Growth Opportunities

About the Role:

Department Supervisors (DS) are hands-on leaders who coach, train, and inspire associates to deliver exceptional customer service and achieve business results. They oversee multiple departments, support associate development, and collaborate with store management and operations teams to meet business needs.

What You’ll Do:

• Lead and inspire associates to build strong customer and peer relationships
• Ensure department staffing levels meet business needs
• Manage associate performance through coaching, feedback, and recognition
• Review sales and inventory reports to identify opportunities for improvement
• Maintain in-stock levels and overhead organization
• Resolve and escalate customer issues as appropriate
• Communicate store sales, events, and promotions through rallies and meetings
• Ensure safety and asset protection standards are followed

Frequently Asked Questions:

• What does a Department Supervisor do?
  Department Supervisors support multiple departments by coaching, teaching, and training associates. They focus on associate development and ensure excellent customer service is delivered consistently.
• What is a normal day like?
  A Department Supervisor starts the day by walking their departments, checking in with associates, and identifying tasks. They create a game plan, communicate it to the team, and monitor progress throughout the day.
• Is the Department Supervisor a salaried role?
  No, the Department Supervisor role is hourly. It’s a great next step in your career that prepares you for future salaried leadership roles.

What We’re Looking For:

• Ability to work a flexible schedule including days, evenings, and weekends
• Excellent organizational, interpersonal, and customer service skills
• Strong decision-making and problem-solving abilities
• 1–2 years of experience leading teams or working as a supervisor