Receiving Associate
Opportunities at The
Home Depot Canada

Featured Job

Receiving Associate Role Overview

Why Join The Home Depot Canada Family?

• Profit Sharing Bonuses
• Discounted Stock Purchase Plan
• Paid Training & Career Development
• Health & Dental Benefits
• Retirement Savings Plan & Paid Vacation
• Career Growth Opportunities

About the Role:

Receiving Associates play a vital role in ensuring our stores are stocked, organized, and ready for business every day. They work as part of a team to unload merchandise from carriers, verify quantity and quality, and move product throughout the store. This role offers the opportunity to learn new skills, operate powered equipment, and grow within a dynamic retail environment.

Position Responsibilities:

• Clean and maintain the receiving area (e.g., remove pallets and cardboard, use compactor and bailer)
• Unload merchandise using designated equipment
• Receive special orders and locate them in the system
• Verify packing slips and shipping documents against purchase orders
• Schedule deliveries and enter information into the receiving system
• Identify and report damaged merchandise
• Ship and receive transferred merchandise following procedures
• Resolve scheduling or delivery issues
• Maintain lift equipment and follow safety protocols
• Move freight to staging areas and communicate with store teams
• Maintain organized overheads and execute pack-down procedures
• Provide excellent customer service when on the sales floor

Experience/Knowledge Required:

• Ability to work a flexible schedule including evenings and weekends
• Excellent communication and customer service skills
• Strong decision-making and problem-solving abilities
• Daytime and evening availability is an asset

Frequently Asked Questions:

• What is a Receiving Associate’s job?
  Receiving Associates load and unload trucks, move merchandise throughout the store, and may operate forklifts.
• Does the role require heavy lifting?
  While much of the work is done using equipment, some lifting of product is required.
• How much interaction does a Receiving Associate have with customers?
  Most tasks are performed away from customers, but occasional customer service may be required.
• Is the work schedule consistent?
  Yes, Receiving Associates have consistent schedules with advance notice for planning.
• Are there overnight shifts?
  Yes, most Receiving Associates work overnight to prepare the store for the next day.
• Does the role require operating heavy machinery?
  Yes, Receiving Associates are licensed to operate powered lift equipment such as forklifts and pallet jacks.