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Two Home Depot Canada associates at the garden centre

BRAND ADVOCATE (12 MONTH CONTRACT) chez Home Depot Canada à Toronto, ON  M3C 4H9

CANADA STORE SUPPORT CENTER
1 Concorde Gate
Toronto, ON  M3C 4H9

Req123030

Temps Plein

Corporatif

Job Description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
 
The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada.

As a Brand Advocate (BA) Analyst, you will work with 1-3 vendor partners and numerous internal cross-functional teams to develop and implement a data-driven content strategy. The BA Analyst role has 3 key elements:

1) Account Manager: As the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and driving strategic decisions. You will work with your vendor(s) and internal teams to prioritize ecommerce projects including new product onboarding, content enrichment, deep-dive analysis and others.

2) Analyst: You will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business. The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.

3) Account Coordinator: As part of account management, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality.

Brand Advocate is a fast-growing team that is built on telling stories, discovering data gold and having orange bucket loads of fun. We’re a team of passionate, strategic thinkers who work collaboratively with multiple teams across Home Depot to focus on interconnected experience.

Knowledge and Skills required to be successful in the BA Analyst role:   

Clear, Concise and Persuasive Communication
- Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.
- Confident presenting to larger groups (20+ attendees) including senior-level executives.
- Engaging storyteller with ability to navigate difficult conversations.  

Aptitude for Data Analytics & eCommerce Expertise
- Familiarity with key eCommerce metrics and best practices.
- Intermediate to advanced Excel and Powerpoint skills.
- Experience with Tableau, Adobe Analytics, Looker and similar analytics tools is an asset.

Organization and Project Management Skills
- Effectively prioritize projects with a high volume of competing requests. 
- Ability to work independently in ambiguous situations without a clear roadmap.


Role Requirements:
- Hybrid: Ability to occasionally commute to the Home Depot SSC and GTA stores when required
- 3-5 years related experience required

- Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements 

 
 

Our Core Values

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Entrepreneurial Spirit

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Taking Care of Our People

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Respect For All People

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Doing The Right Thing

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Building Strong Relationships

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Giving Back

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Excellent Customer Service

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Creating Shareholder Value

Our Core Values

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Entrepreneurial Spirit

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Taking Care of Our People

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Respect For All People

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Doing The Right Thing

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Building Strong Relationships

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Giving Back

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Excellent Customer Service

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Creating Shareholder Value

Awards & Recognition

The Home Depot Canada is recognized as one of Greater Toronto’s Top Employers in 2025.
The Home Depot Canada is recognized as one of Canada’s Best Employers For Recent Graduates in 2024.
The Home Depot Canada is recognized as one of Canada’s Best Diversity Employers in 2025.
The Home Depot Canada is recognized as one of Canada’s Greenest Employers in 2025.

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Introduce Yourself
We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates. Learn more

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