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Store Manager Job At The Home Depot in Thunder Bay, ON  P7B 5L6

Store Manager

359 Main Street, Thunder Bay, ON  P7B 5L6

Req148668 Full Time Retail Management

With a career at The Home Depot, you can be yourself and also be part of something bigger.
 

Position Responsibilities:

  • Current SM’s Interested in transfer opportunity
  • Provide excellent customer service by ensuring customers are acknowledged, customer project needs are met, complaints are resolved, service is quick and efficient and store is properly stocked
  • Ensure Associates are properly trained in product/services and customer service skills
  • Drive productively on the sales floor and other areas of responsibility
  • Ensure proper staffing levels; coach, train and develop associates by providing both formal and informal job-based feedback through the HR Review process and the Associate review process
  • Maintain store profitability through report analysis, identifying trends, defining problems and developing appropriate responses
  • Responsible for the management of the P/L as well as the overall operating efficiency of the store
  • Responsible for providing leadership to all direct reports and establishing career paths and learning opportunities.
  • Partnering with District and Divisional resources to ensure that the store is meeting allocated metrics and efficiencies
  • Safety expectations for this role are outlined under The Home Depot Canada Environmental Health & Safety Management system element under "Location Manager".

Experience/Knowledge Required:

  • Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)
  • 4-10 years of experience in retail management
  • Bachelor’s degree in a related field preferred
  • Results-oriented leadership skills
  • Customer-service focused
  • Ability to solve problems, delegate tasks and achieve goals.
  • Solid business acumen demonstrated through the achievement of business results
  • An eagerness to learn and master new roles quickly.
  • Excellent communication skills among various audiences and organizational levels
  • Computer experience is a must
  • Strong work ethic, sense of responsibility and attention to detail and confidentiality
  • Ability to work a flexible retail schedule including nights and weekends.

THIS JOB IS CLOSED
We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates. If you require accommodation during the recruitment process, please contact accessibility_Canada@homedepot.com.

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Store Manager

THUNDER BAY STORE
359 Main Street
Thunder Bay, ON  P7B 5L6

Req148668

Full Time

Retail Management

With a career at The Home Depot, you can be yourself and also be part of something bigger.
 

Position Responsibilities:

  • Current SM’s Interested in transfer opportunity
  • Provide excellent customer service by ensuring customers are acknowledged, customer project needs are met, complaints are resolved, service is quick and efficient and store is properly stocked
  • Ensure Associates are properly trained in product/services and customer service skills
  • Drive productively on the sales floor and other areas of responsibility
  • Ensure proper staffing levels; coach, train and develop associates by providing both formal and informal job-based feedback through the HR Review process and the Associate review process
  • Maintain store profitability through report analysis, identifying trends, defining problems and developing appropriate responses
  • Responsible for the management of the P/L as well as the overall operating efficiency of the store
  • Responsible for providing leadership to all direct reports and establishing career paths and learning opportunities.
  • Partnering with District and Divisional resources to ensure that the store is meeting allocated metrics and efficiencies
  • Safety expectations for this role are outlined under The Home Depot Canada Environmental Health & Safety Management system element under "Location Manager".

Experience/Knowledge Required:

  • Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)
  • 4-10 years of experience in retail management
  • Bachelor’s degree in a related field preferred
  • Results-oriented leadership skills
  • Customer-service focused
  • Ability to solve problems, delegate tasks and achieve goals.
  • Solid business acumen demonstrated through the achievement of business results
  • An eagerness to learn and master new roles quickly.
  • Excellent communication skills among various audiences and organizational levels
  • Computer experience is a must
  • Strong work ethic, sense of responsibility and attention to detail and confidentiality
  • Ability to work a flexible retail schedule including nights and weekends.

THIS JOB IS CLOSED
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