With a career at The Home Depot, you can be yourself and also be part of something bigger.
 

Position Overview:         

The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada.

As a Sr. Brand Advocate (BA) Analyst, you will work with a number of top tier vendor partners and numerous internal cross-functional teams to develop and implement a data-driven content strategy. The Sr. Analyst requires strong analytical expertise and ecommerce knowledge that will help you deliver multiple high-impact projects. The Sr. Analyst role has 3 key elements:                                                                                                                                                          

Key Responsibilities:                                                                                                                                             

Business Analyst with Strategic Mindset

• You will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your top tier vendor(s) to make strategic data-driven decisions about their business.
• The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.
• You will lead and deliver at least two or more high-impact, net new analytics projects per year as well as act as a subject matter expert on a particular tool or process.

Account Management

• As the dedicated point of contact for your assigned vendor(s), you will be responsible for building strong relationships and driving strategic decisions.
• You will work with your vendor(s) and internal teams to prioritize eCommerce projects including new product onboarding, content enrichment, deep-dive analysis and others.
• You will participate in various strategic planning meetings with cross-functional teams and merchandising.

Product Assortment Management

• As part of product assortment management, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality.

Competencies:                                                                                                                                        

• Action Oriented
• Drives Results
• Communicates Effectively
• Drives Engagement
• Plans and Aligns
• Collaborates                                                                                                                                              

Skills:                                                                                                                                           

Aptitude for Data Analytics & eCommerce Expertise

• Strong business acumen and analytical skills with a solutions-based mindset.
• Understanding of key eCommerce metrics and best practices.
• Intermediate to advanced Excel and Powerpoint skills.
• Experience with Tableau, Adobe Analytics, Looker and similar analytics tools is an asset.   

Clear, Concise and Persuasive Communication

• Showcase ability to influence partners through strong communication, engagement, strategic plans, vision and purpose.
• Strong ability to communicate effectively via charts and graphs.
• Confident presenting to larger groups (20+ attendees) including senior-level executives.
• Engaging storyteller with ability to navigate difficult conversations. 

Building Strong Relationships

• Demonstrated ability to build and maintain strong relationships with our team, vendors and cross-functional partners.

Organization and Project Management Skills

• Effectively prioritize projects with a high volume of competing requests. 
• Ability to work independently in ambiguous situations without a clear roadmap. 
• Action oriented with proven ability to innovate and take initiative.                                                                                     

Direct Manager/Direct Reports:                                                                                                                                                     

• Reports to Brand Advocate Supervisor

Travel Requirements:                                                                                                                                          

• Occasional visits to the GTA Home Depot stores

Hybrid Work:                                                                                                                                           

• Toronto Store Support Center - 1 Concorde Gate, North York
• In office Monday - Thursday.

Physical Requirements:                                                                                                                                        

• Extended sitting
• Repetitive tasks

Working Conditions:                                                                                                                                            

• Office, Store

Minimum Education:                                                                                                                                           

• University/College degree in a related area of study, or equivalent experience                                                                                                

Minimum Years of Work Experience:                                                                                                              

• Brand Advocate Program experience preferred
• 3-5 years eCommerce experience required
• Data and analytics experience required
• Vendor facing experience preferred
• eCommerce expertise and online merchandising best practices
• Strong aptitude for presenting eCommerce and sales data            

Minimum Leadership Experience:

• Not required                                                                                 

Certifications:                                                                                                                                          

• None

Other Requirements/Assets:                                                                                                                                             

• Experience with Looker, Tableau, Adobe Analytics an asset
• Advanced capability in MS PowerPoint, Excel, Word, Outlook an asset