Service desk Associate (Bilingual) Job At The Home Depot in Pointe-Claire, QC H9R 1E9
Service desk Associate (Bilingual)
185 Hymus Boulevard, Pointe-Claire, QC H9R 1E9 View On Google Maps
263382BR
Retail Store Opportunities
Part-Time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.
Position Responsibilities
- Ensure customers receive products and services requested in a timely and accurate manner
- Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
- Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.
What sets us apart?
- Health and Dental Benefits for Full Time associates
- Profit Sharing and Stock Purchase Plan
- Paid Training & Career Development
- Tuition Reimbursement
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The Home Depot Canada is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals and others who may contribute to the further diversification of ideas.
If you require accommodation during the recruitment process, please contact accessibility_Canada@homedepot.com.
Accommodation will be provided in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs. Applicants need to make their needs known in advance. Please contact the talent acquisition professional you are corresponding with or Accessibility_Canada@homedepot.com
