
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The manager of the central investigations team (CIT) is responsible for core asset protection initiatives as it relates to the identification and support of theft & fraud investigations, organized retail crime, mobile surveillance operations, interconnected retail fraud, and support of internal investigations. Leading and developing central investigators, central asset protection specialist investigators, organized retail crime investigators, and online fraud specialists. This position requires strong working partnerships with various business partners and to leverage all available investigative tools to eliminate and reduce company exposure to Internal & external theft and fraud losses. The manager supports AP field teams on organized retail crime, financial, e-commerce fraud and internal investigations and will take the lead on high-profile/complex investigations. Additionally, this role provides insight into the prioritization of social networks and e-commerce research for theft & fraud trends. The manager in this position has oversight of case preparation and effectiveness from the central investigations teams, conducting internal interviews in partnership with regional asset protection managers, district asset protection managers (DAPM) and asset protection specialist supervisors APSS. The manager must be able to manage multiple tasks to gain support of multiple internal and external partners to ensure a successful investigation process within their area of responsibility. The Manager for Central Investigations is responsible for onboarding, training and developing new hire centralized asset protection associates, CIT Investigators, and online Fraud Specialist roles. This role will report directly to the Central Investigations Senior Manager.
Position Responsibilities:
Experience/Knowledge Required:
Required Competency Strengths:
For any Accessibility requests, please follow this link to reach out to us.
Accommodation will be provided in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs. Applicants need to make their needs known in advance. Please contact the talent acquisition professional you are corresponding with or Accessibility_Canada@homedepot.com
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The manager of the central investigations team (CIT) is responsible for core asset protection initiatives as it relates to the identification and support of theft & fraud investigations, organized retail crime, mobile surveillance operations, interconnected retail fraud, and support of internal investigations. Leading and developing central investigators, central asset protection specialist investigators, organized retail crime investigators, and online fraud specialists. This position requires strong working partnerships with various business partners and to leverage all available investigative tools to eliminate and reduce company exposure to Internal & external theft and fraud losses. The manager supports AP field teams on organized retail crime, financial, e-commerce fraud and internal investigations and will take the lead on high-profile/complex investigations. Additionally, this role provides insight into the prioritization of social networks and e-commerce research for theft & fraud trends. The manager in this position has oversight of case preparation and effectiveness from the central investigations teams, conducting internal interviews in partnership with regional asset protection managers, district asset protection managers (DAPM) and asset protection specialist supervisors APSS. The manager must be able to manage multiple tasks to gain support of multiple internal and external partners to ensure a successful investigation process within their area of responsibility. The Manager for Central Investigations is responsible for onboarding, training and developing new hire centralized asset protection associates, CIT Investigators, and online Fraud Specialist roles. This role will report directly to the Central Investigations Senior Manager.
Position Responsibilities:
Experience/Knowledge Required:
Required Competency Strengths: