Industrial Engineer Lead at The Home Depot in Toronto, ON  M3C 4H9

With a career at The Home Depot, you can be yourself and also be part of something bigger.
 

Position Purpose:
 

Industrial Engineer lead will lead the development of engineered labour standards to model store processes.

The successful candidate will demonstrate competency in core Industrial Engineering principles (engineered labour standards e.g. MOST, time and motion Studies, Staffing and Scheduling). The candidate will be required to coordinate with internal and external partners to analyze business needs and provide insights and recommendation on process improvement opportunities and industry trends in retail operations.
 
Position Responsibilities:
 

• Oversee and manage the maintenance of existing, and implementation of new, engineered labour standards utilizing MOST (or similar) methodology
• Design and conduct time and motion studies for the development of engineered labor standards and process re-engineering activities
• Conduct in-depth analysis to determine impact to the organization resulting from revisions to engineered labor standards, SOP changes or implementation of pilot programs.
• Act as an internal consultant by developing and maintaining relationships with business partners, gain understanding of their business processes and vision, and present and influence stakeholders with recommendations for process reengineering
• Use appropriate project management tools and techniques to plan and execute the completion of assigned tasks and deliver consistent results
• Build and deliver compelling presentations at the appropriate level of detail for the audience, including executive leadership
• Develop optimized scheduling and staffing models to drive productivity and customer service targets
• Utilize data analytics and visualization tools to identify and present actionable labour insights
• Perform configuration changes within WFM system to reflect labour model changes
• Partner with HR and other business partners to build change management approach for assigned projects
• Mentor and coach more junior associates as needed in IE principles

Experience/Knowledge Required: 
 

• Bachelor’s degree in engineering (Industrial Engineering preferred)
• 3- 5 years professional experience as an Industrial Engineer in retail or DC environment
• Extensive experience building engineered labour standards and conducting time and motion studies
• Excellent written and verbal communication skills, with experience presenting to senior leadership
• Experience performing data analytics and building visualization using SQL, Python, Tableau etc.
• Demonstrated ability to tackle business problems that are ambiguous in nature
• Strong project management skills, with the ability to successfully manage multiple tasks at any given point
• Self-starter, efficient, organized, and able to produce high quality work under pressure and in a timely fashion
• Strong work ethic and sense of responsibility and confidentiality

Deliverables and Execution

• Develops and maintains comprehensive engineered labour standards based on existing or proposed store processes
• Designs and conducts work sampling time studies, maintains documentation, and summarizes and presents insights
• Recommends process improvements based on industrial engineering analytics
• Consults with business owners to align on business strategy and vision and incorporates in labour model development
• Develops and deploys staffing models to drive operational efficiency
• Partners with HR and business owner to build and deploy change management to stores
• Performs ad hoc workforce analytics and provides stores with insights and recommendations
• Supervises and validates work from more junior associates and provides feedback

People

• Advocates for customers and associates by ensuring the right labour support is provided
• Represent workforce team in broader organization by acting as SME for labour engineering
• Balance interests of various stakeholders impacted by labour (Finance, stores, HR, etc)
• Communicates effectively to stakeholders and SLT and gain buy in for proposals
• Mentor and coach more junior associates

Competencies

• Communicates Effectively
• Drives Results
• Action Oriented
• Customer Focus
• Collaborates
• Business Insights
• Ensures Accountability
• Plans and Aligns
• Manages Complexity
• Optimize Work Processes
• Manages Ambiguity
• Manages Conflicts

                                                                                         

Direct Manager/Direct Reports:

    No direct reports                                                                                                                             

•            Reports to : Andrew Scott

                                                                                                                                 

Travel Requirements:                                                                                                                                     

•            40- 60 %

                                                                                     

Physical Requirements:                                                                                                                                  

•           

                                          

Hybrid Work:                                                                                                                                     

•            Hybrid                                                                                                                                  

Working Conditions:                                                                                                                                       

•            Office, Store

                                                                                                                                               

Minimum Education:                                                                                                                                      

•            Bachelor's

                                                                                                    

Minimum Years of Work Experience:                                                                                                          

•            3 years    

                                                                                                    

Minimum Leadership Experience:

•            None                                                                               

Certifications:                                                                                                                                    

• MOST
• PEng (Professional Engineer)

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.