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Front End Associate Job At The Home Depot in Courtenay, BC  V9N 9E5

Front End Associate

388 Lerwick Road, Courtenay, BC  V9N 9E5

Req125029 Part Time Retail Store SALARY: $18 - $22

Front End Associates play a critical role in assisting our customers by providing fast, friendly, accurate and safe service. Front End Associates proactively assist customers with their transactions, customer questions and assisting customers find their desired products. As a Front End Associate you are our first and last line of defence in ensuring that they have a positive shopping experience.


Key Responsibilities:

Ensures Customer Satisfaction

  • Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
  • Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
  • Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
  • Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.



Maintains Safety, Security and Shrink Mitigation

  • Follows all Safety and Loss Prevention policies and procedures.
  • Follows processes on the front-end designed to mitigate shrink and protect assets.



Competencies:

  • Communicates Effectively
  • Customer Focus



Skills:

  • Interpersonal skills
  • Cash Handling



Direct Manager/Direct Reports:

  • Front End Supervisor



Travel Requirements:

  • None



Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items



Hybrid Work:

  • Dependent



Working Conditions:

  • Working within a flexible schedule that may include evening and weekends.
  • Warehouse environment that can be dusty and noisy.
  • Doors are frequently open, causing drafts and interior temperature changes.



Minimum Education:

  • Highschool Diploma or Equivalent



Minimum Years of Work Experience:

  • 1 to 2 years Retail or Cash experience an asset



Minimum Leadership Experience:

  • NA



Certifications:

  • NA



Other Requirements/Assets:

  • NA







































THIS JOB IS CLOSED

You may want to search all jobs or view jobs in a location near you.

The Home Depot Canada is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals and others who may contribute to the further diversification of ideas. If you require accommodation during the recruitment process, please contact accessibility_Canada@homedepot.com.

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Front End Associate

COURTENAY STORE
388 Lerwick Road
Courtenay, BC  V9N 9E5

Req125029

Part Time

Retail Store

$18 - $22

Front End Associates play a critical role in assisting our customers by providing fast, friendly, accurate and safe service. Front End Associates proactively assist customers with their transactions, customer questions and assisting customers find their desired products. As a Front End Associate you are our first and last line of defence in ensuring that they have a positive shopping experience.


Key Responsibilities:

Ensures Customer Satisfaction

  • Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
  • Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
  • Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
  • Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.



Maintains Safety, Security and Shrink Mitigation

  • Follows all Safety and Loss Prevention policies and procedures.
  • Follows processes on the front-end designed to mitigate shrink and protect assets.



Competencies:

  • Communicates Effectively
  • Customer Focus



Skills:

  • Interpersonal skills
  • Cash Handling



Direct Manager/Direct Reports:

  • Front End Supervisor



Travel Requirements:

  • None



Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items



Hybrid Work:

  • Dependent



Working Conditions:

  • Working within a flexible schedule that may include evening and weekends.
  • Warehouse environment that can be dusty and noisy.
  • Doors are frequently open, causing drafts and interior temperature changes.



Minimum Education:

  • Highschool Diploma or Equivalent



Minimum Years of Work Experience:

  • 1 to 2 years Retail or Cash experience an asset



Minimum Leadership Experience:

  • NA



Certifications:

  • NA



Other Requirements/Assets:

  • NA







































THIS JOB IS CLOSED

You may want to search all jobs or view jobs in a location near you.

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