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Front End Associate Job At The Home Depot in Montreal, QC  H4C 1E2

Front End Associate

4625 Saint-Antoine West, Montreal, QC  H4C 1E2

Req126139 Part Time Retail Store Onsite

Front End Associates play a critical role in assisting our customers by providing fast, friendly, accurate and safe service. Front End Associates proactively assist customers with their transactions, customer questions and assisting customers find their desired products. As a Front End Associate you are our first and last line of defence in ensuring that they have a positive shopping experience.


Key Responsibilities:

Ensures Customer Satisfaction

  • Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
  • Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
  • Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
  • Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.



Maintains Safety, Security and Shrink Mitigation

  • Follows all Safety and Loss Prevention policies and procedures.
  • Follows processes on the front-end designed to mitigate shrink and protect assets.



Competencies:

  • Communicates Effectively
  • Customer Focus



Skills:

  • Interpersonal skills
  • Cash Handling



Direct Manager/Direct Reports:

  • Front End Supervisor



Travel Requirements:

  • None



Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items



Hybrid Work:

  • Dependent



Working Conditions:

  • Working within a flexible schedule that may include evening and weekends.
  • Warehouse environment that can be dusty and noisy.
  • Doors are frequently open, causing drafts and interior temperature changes.



Minimum Education:

  • Highschool Diploma or Equivalent



Minimum Years of Work Experience:

  • 1 to 2 years Retail or Cash experience an asset



Minimum Leadership Experience:

  • NA



Certifications:

  • NA



Other Requirements/Assets:

  • NA







































THIS JOB IS CLOSED
We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates. If you require accommodation during the recruitment process, please contact accessibility_Canada@homedepot.com.

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Front End Associate

SAINT-HENRI STORE
4625 Saint-Antoine West
Montreal, QC  H4C 1E2

Req126139

Part Time

Retail Store

Onsite

Front End Associates play a critical role in assisting our customers by providing fast, friendly, accurate and safe service. Front End Associates proactively assist customers with their transactions, customer questions and assisting customers find their desired products. As a Front End Associate you are our first and last line of defence in ensuring that they have a positive shopping experience.


Key Responsibilities:

Ensures Customer Satisfaction

  • Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
  • Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
  • Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
  • Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.



Maintains Safety, Security and Shrink Mitigation

  • Follows all Safety and Loss Prevention policies and procedures.
  • Follows processes on the front-end designed to mitigate shrink and protect assets.



Competencies:

  • Communicates Effectively
  • Customer Focus



Skills:

  • Interpersonal skills
  • Cash Handling



Direct Manager/Direct Reports:

  • Front End Supervisor



Travel Requirements:

  • None



Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items



Hybrid Work:

  • Dependent



Working Conditions:

  • Working within a flexible schedule that may include evening and weekends.
  • Warehouse environment that can be dusty and noisy.
  • Doors are frequently open, causing drafts and interior temperature changes.



Minimum Education:

  • Highschool Diploma or Equivalent



Minimum Years of Work Experience:

  • 1 to 2 years Retail or Cash experience an asset



Minimum Leadership Experience:

  • NA



Certifications:

  • NA



Other Requirements/Assets:

  • NA







































THIS JOB IS CLOSED
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