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Two Home Depot Canada associates at the garden centre

Associate Manager, Interconnected Merchandising Strategy- 18M Contract at The Home Depot in Toronto, ON  M3C 4H9

CANADA STORE SUPPORT CENTER
1 Concorde Gate
Toronto, ON  M3C 4H9

Req193119

Full Time

Existing Vacancy

Corporate

$85,000 - $115,000

Onsite

Job Description

Pay Range: $85,000 - $115,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

The Associate Manager, Interconnected Merchandising Strategy is responsible for driving the execution and evolution of interconnected and online merchandising strategies, ensuring seamless integration with core merchandising. This role plays a critical leadership position within the Merchandising organization, translating strategy into measurable outcomes through strong cross-functional influence and disciplined execution.

Reporting to the Senior Manager, Interconnected Merchandising Strategy, this role owns key interconnected initiatives, builds capabilities, improves merchandising processes, and fosters strong partnerships across the enterprise. The Associate Manager balances customer-centric thinking, operational rigor, and stakeholder leadership to deliver meaningful business impact in a multi-channel retail environment.

Key Responsibilities

Merchandising Partnership & Enablement

  • Acts as a primary liaison between Merchandising and cross-functional teams, enabling strong two-way communication, alignment, and execution.
  • Partners closely with merchants to support the development and execution of category strategies, providing insights, guidance, and problem-solving support.
  • Represents the merchandising perspective in cross-functional forums, translating merchant needs into enterprise initiatives and bringing broader context, updates, and decisions back to merchants.
  • Drives incremental online sales through e-commerce functionality enablement in partnership with Merchandising and E-commerce teams.
  • Maintains a strong understanding of merchant objectives, business priorities, and organizational goals to help shape strategies that deliver customer value and business results.

Customer & Associate Experience

  • Owns the team’s contribution to improving the interconnected customer and associate experience across channels, ensuring initiatives are cohesive, scalable, and aligned to merchandising needs.
  • Leverages customer insights, data, and competitive analysis to inform priorities, recommendations, and merchandising roadmaps.
  • Ensures initiatives deliver tangible customer value, operational improvements, and measurable sales impact.

Strategic Planning & Analysis

  • Contributes to and operationalizes the interconnected merchandising roadmap in alignment with enterprise strategy and merchant priorities.
  • Provides strategic analysis, financial outlooks, and recommendations to support leadership decision-making.
  • Identifies opportunities, risks, dependencies, and trade-offs across the portfolio and recommends paths forward.

Process Improvement & Execution

  • Oversees the development, optimization, and governance of merchandising processes, standards, and ways of working.
  • Partners with E-commerce, Technology, and Product teams to prioritize, develop, and implement online tools and functionality that enhance the category shopping experience.
  • Defines and monitors KPIs to track outcomes and drive continuous improvement.
  • Leads workshops to gather input and feedback; develops process maps and business requirements to streamline key merchandising programs.
  • Designs and delivers scalable, sustainable solutions using agile principles, proactively removing impediments to execution.

Project & Stakeholder Leadership

  • Owns end-to-end delivery of complex, cross-functional initiatives, including scope, milestones, risks, dependencies, and change management.
  • Partners with Technology and Product teams to translate business needs into executable solutions and ensure organizational readiness.
  • Communicates clearly and concisely with senior leaders and cross-functional partners through timely updates, insights, and recommendations.
  • Influences outcomes beyond direct span of control through credibility, strong relationships, and effective collaboration.
  • Facilitates cross-functional problem-solving sessions to align stakeholders and drive resolution.

Reporting & Insights

  • Ensures reporting and insights are used proactively to inform decisions, track progress, and mitigate risk.
  • Reviews and validates team-generated reporting, recommendations, and executive-level materials.
  • Presents progress, outcomes, and roadmap updates to senior stakeholders.

Leads Self

  • Demonstrates strong judgment, accountability, and resilience in a fast-paced, evolving environment.
  • Effectively manages ambiguity, competing priorities, and change.
  • Models Home Depot values, inclusive leadership behaviors, and ethical standards.
  • Continuously develops leadership and functional capability through feedback and learning.

Core Competencies

  • Action Oriented
  • Decision Quality
  • Drives Engagement
  • Collaborates & Influences
  • Ensures Accountability
  • Customer Focus
  • Communicates Effectively
  • Manages Complexity & Ambiguity

Skills & Experience

  • Strategic and analytical thinker with the ability to translate strategy into execution.
  • Experience leading cross-functional initiatives in a matrixed environment.
  • Strong stakeholder influence and change leadership capabilities.
  • Ability to manage multiple priorities while maintaining focus on outcomes.
  • Strong analytical, organizational, and planning skills.
  • Demonstrated ability to operate effectively in ambiguous, fast-changing environments.
  • End-to-end project and change management experience.
  • Proven ability to build and maintain strong partnerships with merchants, suppliers, and cross-functional teams.
  • Ability to drive results across multiple financial and operational metrics through goal setting, measurement, and follow-up.
  • Skilled in developing and delivering clear, compelling presentations with polished delivery and impactful visuals.
  • Proficient in Microsoft Word, Excel, and PowerPoint.

Reporting Structure

  • Direct Manager: Senior Manager, Interconnected Merchandising Strategy

Other Details

  • Travel: As required
  • Hybrid Work: Location Flex; Monday–Friday in office
  • Physical & Working Conditions: Standard office environment

Qualifications

Education

  • Bachelor’s degree/diploma or equivalent experience required.

Experience

  • 5+ years of experience in retail, consulting, product, strategy, or project-based roles.

Certifications (Assets)

  • Project Management or Product Management certification.

Technical Skills

  • Advanced Microsoft Office skills; Miro and Airtable considered assets.


In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

Our Core Values

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Entrepreneurial Spirit

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Taking Care of Our People

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Respect For All People

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Doing The Right Thing

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Building Strong Relationships

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Giving Back

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Excellent Customer Service

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Creating Shareholder Value

Our Core Values

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Entrepreneurial Spirit

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Taking Care of Our People

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Respect For All People

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Doing The Right Thing

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Building Strong Relationships

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Giving Back

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Excellent Customer Service

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Creating Shareholder Value

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Introduce Yourself
We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates. Learn more

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