Chef Caissier(ère) - Temps Plein chez Home Dépot | Montreal, QC H2S 3S1
Chef Caissier(ère) - Temps Plein
100, rue Beaubien Ouest, Montreal, QC H2S 3S1
Req144116 Temps Plein Magasin de vente au détail Présentiel
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview:The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.
Key Responsibilities:
Ensures Customer SatisfactionLead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Leading the Front EndCommunicate goals, priorities, and directions from store leadership to associates.
Ensure the parking lot is shoppable and free of debris.
Engage back-up cashiers as necessary and assign them to predetermined registers.
Operate cash machines and train cashiers accordingly.
Assist guards for cash collection.
Maintains Safety and SecurityFollows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.
Competencies:Customer Focus
Time Management
Promotes Teamwork
Problem Solving
Communicates Effectively
Skills:Interpersonal Skills
Cash Handling
Leadership Skills
Attention to Detail
Direct Manager/Direct Reports:Reports to Department Supervisor
Travel Requirements:No travel requirements
Physical Requirements:Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:Dependent
Working Conditions:Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:High School Diploma or equivalent
Minimum Years of Work Experience:1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:Minimum 1 year leading people
Certifications:NA
Other Requirements/Assets:NA
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Position Overview:The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.
Key Responsibilities:
Ensures Customer SatisfactionLead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Leading the Front EndCommunicate goals, priorities, and directions from store leadership to associates.
Ensure the parking lot is shoppable and free of debris.
Engage back-up cashiers as necessary and assign them to predetermined registers.
Operate cash machines and train cashiers accordingly.
Assist guards for cash collection.
Maintains Safety and SecurityFollows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.
Competencies:Customer Focus
Time Management
Promotes Teamwork
Problem Solving
Communicates Effectively
Skills:Interpersonal Skills
Cash Handling
Leadership Skills
Attention to Detail
Direct Manager/Direct Reports:Reports to Department Supervisor
Travel Requirements:No travel requirements
Physical Requirements:Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work:Dependent
Working Conditions:Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:High School Diploma or equivalent
Minimum Years of Work Experience:1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:Minimum 1 year leading people
Certifications:NA
Other Requirements/Assets:NA
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Nous nous efforçons de créer une culture inclusive, car nous croyons que cette approche soutient nos objectifs commerciaux en ce qu’elle stimule l’excellence du service à la clientèle et l’innovation et favorise l’épanouissement et l’excellence de nos associés, en plus d’enrichir les collectivités que nous desservons. Nous veillons donc à ce que tous les associés se sentent inclus et valorisés et souscrivons au principe d’égalité d’accès à l’emploi. Si des mesures d’accommodement sont nécessaires pendant le processus de recrutement, veuillez écrire à l’adresse accessibility_canada@homedepot.com
Des mesures d’adaptation seront offertes tout au long du processus d’embauche. Si vous nécessitez de telles mesures, nous collaborerons avec vous afin de répondre à vos besoins. Les candidats doivent communiquer leurs besoins à l’avance. Veuillez communiquer avec votre professionnel du recrutement des talents ou envoyer un courriel à accessibility_canada@homedepot.com
