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Two Home Depot Canada associates at the garden centre

Visual Designer at The Home Depot in Toronto, ON  M3C 4H9

CANADA STORE SUPPORT CENTER
1 Concorde Gate
Toronto, ON  M3C 4H9

Req168258

Full Time

Existing Vacancy

Corporate

$65,000 - $95,000

Hybrid

Job Description

Pay Range: $65,000 - $95,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

With a career at The Home Depot, you can be yourself and also be part of something bigger.

The Visual Designer is responsible for creating high-quality, user-focused digital assets that elevate Home Depot’s presence across multiple digital channels. This role demands expertise in visual hierarchy, usability principles, and design systems thinking to deliver cohesive and engaging customer experiences.

Key responsibilities include designing for a variety of formats such as banners, emails, flyers, web content, campaign modules, and promotional content. The Visual Designer collaborates closely with cross-functional stakeholders to ensure consistency, accessibility, and performance across all digital touchpoints. Additionally, this role supports the ongoing evolution of visual standards and contributes to a structured, fast-paced digital environment. Ideal candidates are passionate about crafting visually compelling and efficient experiences that drive engagement and align with brand objectives.

                                                                                                               

Key Responsibilities:                                                                                                                                                     

  • Design and deliver polished, accessible digital assets across Home Depot owned channels, including campaign modules, banners, ecommerce content, and emails
  • Translate creative briefs and direction into high-quality layouts, mockups, wireframes, and final production files optimized for desktop and mobile
  • Apply responsive design principles and accessibility best practices to ensure performance across all breakpoints and screen sizes
  • Collaborate closely with developers, UX, marketing, and business teams to ensure seamless execution and alignment with project goals
  • Maintain and use established design libraries, component systems, and style guides; recommend improvements where needed
  • Support ongoing development of visual standards by contributing to digital design systems, documentation, and pattern libraries
  • Create production-ready assets, organize files efficiently, and resize/adapt visuals for multiple platforms or promotional needs
  • Source and manage imagery from internal DAM systems and stock libraries to support creative concepts
  • Design logos, icons, infographics, and supporting visuals that reinforce brand consistency
  • Participate in project briefs, creative reviews, retrospectives, and cross-functional planning discussions
  • Conduct quality checks and visual QA testing across environments to ensure flawless publishing and implementation
  • Stay current on design trends, tools, and performance-based best practices in UX, layout, and interactive design
  • Manage multiple projects simultaneously while meeting deadlines and maintaining creative quality

                                                                                                                       

Competencies:                                                                                                                                                

  • Collaborates
  • Action Oriented
  • Drives Results
  • Communicates Effectively
  • Plans and Aligns                                                                                                                                                               

Skills:                                                                                                                                                   

  • Solid knowledge of Adobe Creative Suite, Figma; knowledge of HTML and CSS
  • Strong understanding of user experience and user interface design principles
  • Understanding of digital accessibility standards
  • Solid illustration/design skills
  • Solid foundation in typography, layout and design
  • Strong problem-solving skills, and the ability to translate complex information into easy-to-understand designs and visual elements
  • Ability to adapt to a variety of visual styles
  • Knowledge of industry best practices
  • Ability to effectively articulate creative ideas
  • Experience working with and designing within content management systems
  • Strong design portfolio with at least 4-6 years of experience - e-commerce experience preferred.
  • A penchant for details and organization, including the ability to prioritize tasks, communicate progress and meet deadlines
  • The ability to effectively take direction and work both collaboratively and autonomously
  • Education Required - The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
  • Physical Job Requirements - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Additional Qualifications – Educational diploma or degree in Design, Multimedia, or a related field                             
  • Adobe Creative Suite of software
                                                                                                                   

Direct Manager/Direct Reports:                                                                                                                                                               

  • Reports to Manager of Creative Services

Travel Requirements:                                                                                                                                                   

  • Limited
  • Travel to Toronto Store Support Location Quarterly                                                                                           

Physical Requirements:                                                                                                                                               

  • Extended Sitting
  • Repetitive Tasks

                                               

Hybrid Work:                                                                                                                                                    

  • Role is required 5 days in office at SSC    

Working Conditions:                                                                                                                                                     

  • Working in an office setting: computer work, camera on virtual meetings, taking support calls                                                                                                                                                       

Minimum Education:                                                                                                                                                    

  • University/College degree in a related area of study, or equivalent experience.                                                                                                                     

Minimum Years of Work Experience:                                                                                                                     

  • 5+ years’ experience in graphic/digital design                                                                                                                                                      

Minimum Leadership Experience:

  • Previous leadership experience an asset

Certifications:                                                                                                                                                  

  • None

                                                                                                                                                               

Other Requirements/Assets:                                                                                                                                                     

  • Experience with Jira considered an asset.
  • Knowledge of Adobe Experience Manager considered an asset
  • Advanced capability in MS PowerPoint, Excel, Word, Outlook
  • Bilingual (English/French) will be considered an asset


In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

Our Core Values

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Entrepreneurial Spirit

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Taking Care of Our People

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Respect For All People

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Doing The Right Thing

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Building Strong Relationships

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Giving Back

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Excellent Customer Service

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Creating Shareholder Value

Our Core Values

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Entrepreneurial Spirit

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Taking Care of Our People

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Respect For All People

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Doing The Right Thing

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Building Strong Relationships

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Giving Back

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Excellent Customer Service

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Creating Shareholder Value

Awards & Recognition

The Home Depot Canada is recognized as one of Greater Toronto’s Top Employers in 2025.
The Home Depot Canada is recognized as one of Canada’s Best Employers For Recent Graduates in 2024.
The Home Depot Canada is recognized as one of Canada’s Best Diversity Employers in 2025.
The Home Depot Canada is recognized as one of Canada’s Greenest Employers in 2025.

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Introduce Yourself
We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates. Learn more

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