Press ENTER to skip to main content Press ENTER to search jobs
Two Home Depot Canada associates at the garden centre

Senior Analyst, Pro Operations at The Home Depot in Toronto, ON  M3C 4H9

CANADA STORE SUPPORT CENTER
1 Concorde Gate
Toronto, ON  M3C 4H9

Req174913

Full Time

Existing Vacancy

Corporate

$60,000 - $90,000

Hybrid

Job Description

Pay Range: $60,000 - $90,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose

The Sr. Analyst, Pro Operations leverages strong analytical and problem-solving skills to support initiatives that strengthen and sustain the Pro ecosystem. This role delivers insights and data-driven recommendations that enhance associate experience and drive sales performance. Working cross-functionally, the Sr. Analyst owns defined components of larger initiatives, applies sound judgment and financial acumen, and effectively communicates findings to support business priorities.

Major Tasks, Responsibilities and Key Accountabilities

•    Analytics will comprise approximately 40% of the Sr. Analyst responsibilities:
    Data extraction of sales, customer purchasing behaviors, and order data at the SKU level and across various time horizons.
    Completing pre and post financial analysis to measure success of Pro Operation initiatives. 
    Creating and maintaining weekly or ad hoc reporting to be used by field partners
    Developing dashboards to reduce dependency on push reports. 
•    Effective communication will comprise approximately 30% of the Sr. Analyst responsibilities:
    Results of their analysis will be presented to project and operations leaders, to stakeholders from merchandising and store operations, and external stakeholders such as vendors, and to senior leadership in the context of project or operations updates
    Establish and maintain communication channels with team members, management, appropriate business unit/s etc.
    Create clear and accurate documents and presentations and present and deliver to a wide variety of stakeholders
    Develop and report on KPIs related to Pro Operation initiatives 
•    Business acumen will comprise approximately 30% of the Sr. Analyst responsibilities
    Develop and execute ongoing continuous improvement of Pro Operations initiatives
    Employ project management techniques on various strategic and tactical projects, ensuring project deliverables are met or exceeded
    Incorporate industry best practices, including learning from THD US Pro Operations team
    Solicit feedback from internal stakeholder group to support decision making 
    Ad-hoc projects/assignments as required
    Troubleshoot and problem solve for ongoing operational needs as they arise


Knowledge, Skills, Abilities and Competencies

•    Engineering, Mathematics, Business or other related post-secondary degree
•    4+ years of analytics experience preferably in retail
•    Strong analytical skills with experience working with SQL, Tableau, Google BigQuery, PowerBI
•    Ability to develop and apply financial business cases and draw accurate conclusions from data to present to a variety of stakeholders.
•    Demonstrated ability to collaborate and work effectively with cross-functional teams
•    Experience leading multi-functional projects or initiatives    
•    Demonstrated project management skills
•    Working knowledge of Microsoft Office Suite    
•    Self-starter, efficient, organized and able to produce high quality work under pressure and in a timely fashion    
•    Excellent written and verbal communication skills


In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

Our Core Values

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Entrepreneurial Spirit

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Taking Care of Our People

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Respect For All People

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Doing The Right Thing

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Building Strong Relationships

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Giving Back

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Excellent Customer Service

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Creating Shareholder Value

Our Core Values

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Entrepreneurial Spirit

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Taking Care of Our People

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Respect For All People

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Doing The Right Thing

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Building Strong Relationships

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Giving Back

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Excellent Customer Service

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Creating Shareholder Value

Awards & Recognition

The Home Depot Canada is recognized as one of Greater Toronto’s Top Employers in 2025.
The Home Depot Canada is recognized as one of Canada’s Best Employers For Recent Graduates in 2024.
The Home Depot Canada is recognized as one of Canada’s Best Diversity Employers in 2025.
The Home Depot Canada is recognized as one of Canada’s Greenest Employers in 2025.

JOIN OUR TALENT COMMUNITY

Sign up on Workday to be considered for future opportunities at The Home Depot Canada.

Introduce Yourself
We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates. Learn more

For any Accessibility requests, please follow this link to reach out to us.