Req174913
CANADA STORE SUPPORT CENTER
1 Concorde Gate, Toronto, ON M3C 4H9
Existing Vacancy
Full Time
Corporate
$60,000 - $90,000
Hybrid
Pay Range: $60,000 - $90,000
At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Position Purpose
The Sr. Analyst, Pro Operations leverages strong analytical and problem-solving skills to support initiatives that strengthen and sustain the Pro ecosystem. This role delivers insights and data-driven recommendations that enhance associate experience and drive sales performance. Working cross-functionally, the Sr. Analyst owns defined components of larger initiatives, applies sound judgment and financial acumen, and effectively communicates findings to support business priorities.
Major Tasks, Responsibilities and Key Accountabilities
• Analytics will comprise approximately 40% of the Sr. Analyst responsibilities:
Data extraction of sales, customer purchasing behaviors, and order data at the SKU level and across various time horizons.
Completing pre and post financial analysis to measure success of Pro Operation initiatives.
Creating and maintaining weekly or ad hoc reporting to be used by field partners
Developing dashboards to reduce dependency on push reports.
• Effective communication will comprise approximately 30% of the Sr. Analyst responsibilities:
Results of their analysis will be presented to project and operations leaders, to stakeholders from merchandising and store operations, and external stakeholders such as vendors, and to senior leadership in the context of project or operations updates
Establish and maintain communication channels with team members, management, appropriate business unit/s etc.
Create clear and accurate documents and presentations and present and deliver to a wide variety of stakeholders
Develop and report on KPIs related to Pro Operation initiatives
• Business acumen will comprise approximately 30% of the Sr. Analyst responsibilities
Develop and execute ongoing continuous improvement of Pro Operations initiatives
Employ project management techniques on various strategic and tactical projects, ensuring project deliverables are met or exceeded
Incorporate industry best practices, including learning from THD US Pro Operations team
Solicit feedback from internal stakeholder group to support decision making
Ad-hoc projects/assignments as required
Troubleshoot and problem solve for ongoing operational needs as they arise
Knowledge, Skills, Abilities and Competencies
• Engineering, Mathematics, Business or other related post-secondary degree
• 4+ years of analytics experience preferably in retail
• Strong analytical skills with experience working with SQL, Tableau, Google BigQuery, PowerBI
• Ability to develop and apply financial business cases and draw accurate conclusions from data to present to a variety of stakeholders.
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Experience leading multi-functional projects or initiatives
• Demonstrated project management skills
• Working knowledge of Microsoft Office Suite
• Self-starter, efficient, organized and able to produce high quality work under pressure and in a timely fashion
• Excellent written and verbal communication skills
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.




Sign up on Workday to be considered for future opportunities at The Home Depot Canada.
Introduce YourselfFor any Accessibility requests, please follow this link to reach out to us.
Accommodation will be provided in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs. Applicants need to make their needs known in advance. For any Accessibility requests, please follow this link to reach out to us.