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Two Home Depot Canada associates at the garden centre

RETAIL MEDIA ACCOUNT MANAGER (20 month contract) at The Home Depot in Toronto, ON  M3C 4H9

CANADA STORE SUPPORT CENTER
1 Concorde Gate
Toronto, ON  M3C 4H9

Req177281

Full Time

Existing Vacancy

Corporate

$75,000 - $105,000

Hybrid

Job Description

Pay Range: $75,000 - $105,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

As a Retail Media+  Account Manager your primary responsibility is to be at the front lines of the RM+ team and lead all conversations with our vendors, while growing your portfolio with the sales team by identifying new and incremental opportunities, and to bring in the sales team when the conversation progresses, to discuss budgetary requirements: either full-serve or self-serve.

Account Managers work pre-sale by gathering the merch-marketing details needed to direct sales and planning to identify the preliminary requirements needed to facilitate the sales conversation: this is a critical role in generating projections and a future projections roadmap by portfolio. Reaching the right vendor at the right time is critical for identifying where RM+ growth opportunities occur well ahead of a vendor call. Account Managers s are critical in the post-sale process by overseeing the timelines moving on production, working with sales to identify in-market success (while the campaign is live) to identify big wins for incremental opportunities and setting up the post-mortem calls with the analytics team.

This role is external facing, and you will be responsible for leading vendor conversations and equipping the sales team with what marketing’s focus is for each vendor, to incorporate those details into solutions-based selling and consultative meetings. Retail Media+ programs are vendor-first initiatives, and the right candidate needs to have a bias towards driving high vendor returns to not only ensure repeat business, but to also yield incremental spend throughout the year.

Key Responsibilities:

Vendor Growth & Portfolio Management

  • Identify and prioritize vendors for RM+ acquisition throughout the year
  • Grow assigned vendor portfolios by identifying new and incremental opportunities
  • Ensure the right vendors are engaged at the right time to drive proactive growth opportunities

Pre‑Sale & Sales Enablement

  • Lead early stage vendor conversations and bring in the Sales team as discussions progress to budget, full serve, or self serve solutions
  • Gather merch marketing inputs and preliminary requirements (e.g., limited inventory) to support sales and planning
  • Complete RFP inputs where possible and recommend an initial course of action to support consultative selling
  • Generate projections and contribute to future portfolio roadmaps

Post‑Sale Execution & Optimization

  • Oversee campaign timelines through production and execution
  • Partner with Sales and Planning to monitor in market performance and identify incremental growth opportunities
  • Coordinate post‑mortem discussions with Analytics to capture learnings and results

Relationship Management & Collaboration

  • Own vendor relationships end to end, including meeting setup, introductions, ideation, and next steps
  • Develop strong internal partnerships to enable successful campaign delivery
  • Share competitive insights, relevant brand inspiration, and facilitate in person meetings or brainstorms where appropriate

Operational Excellence

  • Maintain accurate Salesforce records, including uploading contracts and updating portfolio dashboards
  • Support the development and productization of RM+ packages to drive scalable growth

Competencies:

  • Consultative selling mindset
  • Relationship building and stakeholder influence
  • Strategic thinking with strong execution focus

Skills:

  • Ability to simplify and present complex topics
  • Strong project management across multiple stakeholders
  • Confident external communication and presentation skills

Direct Manager / Direct Reports:

  • Reports to: Manager, Strategic Media Partnership
  • Direct Reports: None

Travel Requirements:                

  • Store visits as required
  • Quarterly in store days

Physical Requirements:                                                                                                                                                          

  • None

Work:                                                                                                                                                 

  • 5 days in office

Working Conditions:                                                                                                                                                 

  • Office

Minimum Education:

  • Post‑secondary education in Marketing, Business, or a related field (or equivalent experience)

Minimum Years of Work Experience:

  • Minimum 2 years of experience in marketing or media (retail, agency, publisher, technology, or similar)

Minimum Leadership Experience:

  • None                                                                   

Certifications:                                                                                                                                               

  • None

Other Requirements / Assets:

  • Experience as a sales associate, agency planner, or publisher product manager
  • Exposure to media negotiations
  • Strong understanding of digital media channels and their role in the customer funnel
  • Natural curiosity, problem solving mindset, and bias toward action
  • Comfortable operating in ambiguity and evolving environments


In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

Our Core Values

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Entrepreneurial Spirit

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Taking Care of Our People

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Respect For All People

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Doing The Right Thing

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Building Strong Relationships

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Giving Back

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Excellent Customer Service

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Creating Shareholder Value

Our Core Values

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Entrepreneurial Spirit

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Taking Care of Our People

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Respect For All People

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Doing The Right Thing

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Building Strong Relationships

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Giving Back

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Excellent Customer Service

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Creating Shareholder Value

Awards & Recognition

The Home Depot Canada is recognized as one of Greater Toronto’s Top Employers in 2025.
The Home Depot Canada is recognized as one of Canada’s Best Employers For Recent Graduates in 2024.
The Home Depot Canada is recognized as one of Canada’s Best Diversity Employers in 2025.
The Home Depot Canada is recognized as one of Canada’s Greenest Employers in 2025.

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Introduce Yourself
We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates. Learn more

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