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Regional Rental Manager (RRM) – Canada West Job At The Home Depot in Calgary, AB

Regional Rental Manager (RRM) – Canada West

Calgary, AB

Apply Now
256081BR Corporate Opportunities Full-Time
The Home Depot Large Equipment Rental, located in Fort Mill, SC, is a fast-growing, values driven organization comprised of Rental and Services divisions. We are a team of over 700 talented associates based across the U.S., Canada, and Puerto Rico.

Home Depot Equipment Rental Division operates in over 1000 locations of The Home Depot across the US and Canada, offering large towable equipment rental and on-site equipment delivery. The Rental fleet includes trenchers, chippers, mini-excavators, skid steers, aerial equipment, and tractor loader backhoes among others. With a large team of highly trained technicians, operators, and VIP customer care associates throughout the United States and Canada, Rental is a technology focused leader in the equipment rental industry.

We live our Core Values: Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back

Position:
The Regional Rental Manager (RRM) for Canada west leads Mobile Service Technicians, and Lead Rental Technicians across Western Canada. The RRM ensures the execution and optimization of business objectives and operational/financial plans to ensure regional profitability and commitments to customers. This position requires extensive travel within the region.
Candidates must reside within the Region, preferably in the Vancouver, Calgary, or Edmonton areas.

Key Duties and Responsibilities:
Ensure all aspects of maintenance and repair service for facilities equipment is delivered within the framework of our core values, cost efficiency, compliance and safety. Execute the corporate objectives in a way that leverages the scale/infrastructure of the region, maximizes regional opportunities, grows revenue and profit, minimizes expenses, and engages staff.

Operations & Results Leadership and Staff Development
Customers & Relationships Strategy & Innovation
  • Monitor key business and staff performance metrics and engage staff for continued alignment with expectations.
  • Set the tone for team delivery and customer satisfaction.
  • Execute technical performance plan in alignment with customer SLAs.
  • Effectively apply the performance management model in leading team.
  • Monitor service levels and customer satisfaction.
  • Work in conjunction with corporate support center for alignment with customer SLAs.
  • Manage staffing requirement staffing requirements in conjunction with the DVP. Review P&L with DVP and adjust regional delivery plan accordingly.
  • Visit customer sites. Spot check repairs.
  • Complete quality face-to-face performance reviews.
  • Monitor regional parts utilization. Identify highly used parts and confirm replacement requirements and root cause.
  • Ensure that company vehicles and equipment are maintained within company DOT guidelines.
  • Drive regional compliance with company policies and procedures
  • Promote a safe work environment.
  • 50-60% travel within the region.
Job Requirements:
  • Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)
  • Minimum of 3 years management experience
  • Demonstrated leadership skills to effect change
  • Entrepreneurial drive and tempered business effective judgment
  • Experience motivating and leading teams through effective performance management.
  • Working knowledge of SLA agreements
  • Problem solving ability, including efficiency in determining solutions and communicating through proper channels to achieve optimal results
  • Capable of implementing best practices in transferring equipment servicing knowledge
  • Excellent communication skills, including: influencing, presenting technical information to technical and non-technical audiences, reporting, and relationship building skills in internal and external environments
  • Strong written and verbal communication skills
  • Microsoft Office proficiency with Word, Excel and Outlook
  • Valid driver’s license, good driving record and ability to travel 60-70% by vehicle across the region
Preferred:
  • Minimum 5 years in manufacturing, equipment maintenance or related industry
  • Strong maintenance, mechanical and/or electrical equipment.
  • Knowledge of light industrial equipment.
  • Previous P&L responsibility
  • 1+ years in a regional role
Apply Now
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Learn more about our total value benefits package offered to all our permanent associates plus their eligible dependents and spouses.

Training

The Home Depot Canada delivers more than 1,000,000 hours of training annually. Check out how we help you learn, grow and succeed.
The Home Depot Canada is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals and others who may contribute to the further diversification of ideas. If you require accommodation during the recruitment process, please contact accessibility_Canada@homedepot.com.

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Regional Rental Manager (RRM) – Canada West

Calgary, AB

Corporate Opportunities

256081BR

Full-Time

Apply Now
The Home Depot Large Equipment Rental, located in Fort Mill, SC, is a fast-growing, values driven organization comprised of Rental and Services divisions. We are a team of over 700 talented associates based across the U.S., Canada, and Puerto Rico.

Home Depot Equipment Rental Division operates in over 1000 locations of The Home Depot across the US and Canada, offering large towable equipment rental and on-site equipment delivery. The Rental fleet includes trenchers, chippers, mini-excavators, skid steers, aerial equipment, and tractor loader backhoes among others. With a large team of highly trained technicians, operators, and VIP customer care associates throughout the United States and Canada, Rental is a technology focused leader in the equipment rental industry.

We live our Core Values: Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back

Position:
The Regional Rental Manager (RRM) for Canada west leads Mobile Service Technicians, and Lead Rental Technicians across Western Canada. The RRM ensures the execution and optimization of business objectives and operational/financial plans to ensure regional profitability and commitments to customers. This position requires extensive travel within the region.
Candidates must reside within the Region, preferably in the Vancouver, Calgary, or Edmonton areas.

Key Duties and Responsibilities:
Ensure all aspects of maintenance and repair service for facilities equipment is delivered within the framework of our core values, cost efficiency, compliance and safety. Execute the corporate objectives in a way that leverages the scale/infrastructure of the region, maximizes regional opportunities, grows revenue and profit, minimizes expenses, and engages staff.

Operations & Results Leadership and Staff Development
Customers & Relationships Strategy & Innovation
  • Monitor key business and staff performance metrics and engage staff for continued alignment with expectations.
  • Set the tone for team delivery and customer satisfaction.
  • Execute technical performance plan in alignment with customer SLAs.
  • Effectively apply the performance management model in leading team.
  • Monitor service levels and customer satisfaction.
  • Work in conjunction with corporate support center for alignment with customer SLAs.
  • Manage staffing requirement staffing requirements in conjunction with the DVP. Review P&L with DVP and adjust regional delivery plan accordingly.
  • Visit customer sites. Spot check repairs.
  • Complete quality face-to-face performance reviews.
  • Monitor regional parts utilization. Identify highly used parts and confirm replacement requirements and root cause.
  • Ensure that company vehicles and equipment are maintained within company DOT guidelines.
  • Drive regional compliance with company policies and procedures
  • Promote a safe work environment.
  • 50-60% travel within the region.
Job Requirements:
  • Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)
  • Minimum of 3 years management experience
  • Demonstrated leadership skills to effect change
  • Entrepreneurial drive and tempered business effective judgment
  • Experience motivating and leading teams through effective performance management.
  • Working knowledge of SLA agreements
  • Problem solving ability, including efficiency in determining solutions and communicating through proper channels to achieve optimal results
  • Capable of implementing best practices in transferring equipment servicing knowledge
  • Excellent communication skills, including: influencing, presenting technical information to technical and non-technical audiences, reporting, and relationship building skills in internal and external environments
  • Strong written and verbal communication skills
  • Microsoft Office proficiency with Word, Excel and Outlook
  • Valid driver’s license, good driving record and ability to travel 60-70% by vehicle across the region
Preferred:
  • Minimum 5 years in manufacturing, equipment maintenance or related industry
  • Strong maintenance, mechanical and/or electrical equipment.
  • Knowledge of light industrial equipment.
  • Previous P&L responsibility
  • 1+ years in a regional role
Apply Now
Not ready to apply? Save for later
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