analyste, Expérience de magasinage du client en ligne (Canada) chez Home Depot Canada à Toronto, ON  M3C 4H9

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.
Position Overview: We are seeking a dynamic UX analyst to be a part of operations, execution, and stakeholder relationships for their assigned portfolio. The ideal candidate will leverage research, build a vision for the shopping journey, and ensure the delivery of high-quality user experiences.

Key Responsibilities:
Understand the Customer: Leverage research to identify opportunities to drive value across shopping experiences.
Build a Vision: Align with stakeholders to articulate category-focused priorities and support the customer's shopping journey.
End-to-End Experience: Collaborate with partners to continuously improve the shopping experience, including search, browse paths, and facet/attribute management.
Measure Results: Monitor business performance and evaluate opportunities for improvement.
Communicate: Provide clear timelines of prioritized deliverables and review results of changes to category experiences.
Portfolio Expertise & Strategy Alignment: Lead discussions with merchants to ensure business objectives align with online strategies.
Category Health & Execution: Assess category performance, analyze trends, and optimize product discoverability.

Competencies:
Project Planning & Management
Research & Web Analytics (Adobe Analytics)
Problem Solving Ability
Business Acumen
Cross-Functional Team Collaboration
Stakeholder Management
Back-end data management
                                                                                               
Direct Manager/Direct Reports:                                                                                                                                                               
Reports to: Manager / Lead, Online Category Experience
Direct Reports: No
                                                                                                                                              
                                                                                                                                                                               
Physical Requirements:                                                                                                                                               
Extended sitting
Repetitive tasks
Quarterly store experience day requiring standing for extended periods and performing any tasks required at the store level
                               
On site work
Office - 1 Corcorde Gate, North York
Monday to Friday


Working Conditions:                                                                                                                                                     
Working in an office setting – computer work, camera-on virtual meetings, in-person at SSC/IC/Stores                                                                                                                                                      
Minimum Education:                                                                                                                                                    
University/College degree in a related area of study, or equivalent experience.                                     
Minimum Years of Work Experience:                                                                                                                     
2+ years in a relevant field                                                                                                                           
Minimum Leadership Experience:
N/A
Certifications:                                                                                                                                                  
None required                                                                                                                                  
Other Requirements/Assets:                                                                                                                                                     
Internal candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)
Proven experience in managing UX projects.
Excellent communication and interpersonal skills.
Previous experience in eCommerce is a required
An aptitude for analytics; ability to derive insights, take action, and a bias for action
Strong problem-solving skills
Strong organizational skills with the ability to manage multiple projects
Strong attention to detail
Self-starter with the ability to work independently with only general guidance
Must be comfortable with Ambiguity
Experience with Adobe Analytics, Looker, Tableau & P360 an asset            
    


The pay range for this position is between $55,100.00 - $62,000.00

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.