Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:
Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD).  Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.
 
As a Supplier Engagement Business Analyst, you will be a subject matter expert for an assigned department of suppliers within the Supplier Analytics Program. You are tasked with managing onboarding, improving data-literacy, and driving collaboration between THD suppliers and merchants, utilizing the data and tools of the program. We are looking for someone who has a proven track record of retail analytics and can leverage that knowledge to develop and maintain strong relationships with internal THD teams and external suppliers. If you are a great communicator, passionate about producing top-notch work, providing great end-user experiences, and constantly improving your skills, we want to hear from you.

Key Responsibilities:
Drive user engagement for the supplier analytics program
• Identify opportunities to help suppliers generate, interpret, and present analytical data and actionable insights
• Manage the onboarding of new suppliers to the Supplier Analytics Program
• Demonstrate the Supplier Analytics tools to internal & external partners at all levels
• Liaise with cross-functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers’ needs

Develop scalable learning modules for the supplier analytics program to drive data literacy and actionable insights
• Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results
• Act as the main point of contact for escalations that impact the user’s experience
• Manage & report on KPIs such as usage, satisfaction, and business results at the department level

Competencies:
• Collaborates
• Action Oriented
• Drives Results
• Communicates Effectively
• Plans and Aligns                                                                                                          

Skills:
• Strong analytical, influential, interpersonal skills
• Organizational skills
• Problem-solving and critical thinking skills
• Data Analysis
• Project and change management                                                                                                                     

Direct Manager/Direct Reports:
• Reports to Manager, Supplier Engagement

Travel Requirements:
• Limited
• Travel to corporate headquarters annually, as requested

Physical Requirements:
• Extended sitting
• Repetitive tasks

Working Conditions:
• Working in an office setting: computer work, camera on virtual meetings

Minimum Education:
• University/College degree in a related area of study, or equivalent experience

Minimum Years of Work Experience:
• 2-3 years of corporate retail, merchandising, supply chain, or retail technology Customer Success experience
• Data-driven with a proven record of identifying actionable insights to drive business impact

Minimum Leadership Experience:
• None                                                                   

Certifications:
• None

Other Requirements/Assets:
• Intermediate proficiency with Excel required    
• Data-driven with a proven record of identifying actionable insights to drive business impact
• Excellent communication; able to collaborate with all levels of an organization
• Vendor management and/or client engagement experience