analyste, Expérience de magasinage du client en ligne (Canada) chez Home Depot Canada à Toronto, ON M3C 4H9
Attributs du poste
-
Poste #
Req180174
-
Lieu de travail
CANADA STORE SUPPORT CENTER
1 Concorde Gate, Toronto, ON M3C 4H9 -
Type d'ouverture
Poste vacant existant
-
Type d’emploi
Temps Plein
-
Domaine de carrière
Corporatif
-
Mode de travail
Présentiel
CANADA STORE SUPPORT CENTER
1 Concorde Gate
Toronto, ON M3C 4H9
Req180174
Temps Plein
Poste vacant existant
Corporatif
Présentiel
Description du poste
Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.
Position Overview: We are seeking a dynamic UX analyst to be a part of operations, execution, and stakeholder relationships for their assigned portfolio. The ideal candidate will leverage research, build a vision for the shopping journey, and ensure the delivery of high-quality user experiences.
Key Responsibilities:
Understand the Customer: Leverage research to identify opportunities to drive value across shopping experiences.
Build a Vision: Align with stakeholders to articulate category-focused priorities and support the customer's shopping journey.
End-to-End Experience: Collaborate with partners to continuously improve the shopping experience, including search, browse paths, and facet/attribute management.
Measure Results: Monitor business performance and evaluate opportunities for improvement.
Communicate: Provide clear timelines of prioritized deliverables and review results of changes to category experiences.
Portfolio Expertise & Strategy Alignment: Lead discussions with merchants to ensure business objectives align with online strategies.
Category Health & Execution: Assess category performance, analyze trends, and optimize product discoverability.
Competencies:
Project Planning & Management
Research & Web Analytics (Adobe Analytics)
Problem Solving Ability
Business Acumen
Cross-Functional Team Collaboration
Stakeholder Management
Back-end data management
Direct Manager/Direct Reports:
Reports to: Manager / Lead, Online Category Experience
Direct Reports: No
Physical Requirements:
Extended sitting
Repetitive tasks
Quarterly store experience day requiring standing for extended periods and performing any tasks required at the store level
On site work
Office - 1 Corcorde Gate, North York
Monday to Friday
Working Conditions:
Working in an office setting – computer work, camera-on virtual meetings, in-person at SSC/IC/Stores
Minimum Education:
University/College degree in a related area of study, or equivalent experience.
Minimum Years of Work Experience:
2+ years in a relevant field
Minimum Leadership Experience:
N/A
Certifications:
None required
Other Requirements/Assets:
Internal candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)
Proven experience in managing UX projects.
Excellent communication and interpersonal skills.
Previous experience in eCommerce is a required
An aptitude for analytics; ability to derive insights, take action, and a bias for action
Strong problem-solving skills
Strong organizational skills with the ability to manage multiple projects
Strong attention to detail
Self-starter with the ability to work independently with only general guidance
Must be comfortable with Ambiguity
Experience with Adobe Analytics, Looker, Tableau & P360 an asset
The pay range for this position is between $55,100.00 - $62,000.00
Position Overview: We are seeking a dynamic UX analyst to be a part of operations, execution, and stakeholder relationships for their assigned portfolio. The ideal candidate will leverage research, build a vision for the shopping journey, and ensure the delivery of high-quality user experiences.
Key Responsibilities:
Understand the Customer: Leverage research to identify opportunities to drive value across shopping experiences.
Build a Vision: Align with stakeholders to articulate category-focused priorities and support the customer's shopping journey.
End-to-End Experience: Collaborate with partners to continuously improve the shopping experience, including search, browse paths, and facet/attribute management.
Measure Results: Monitor business performance and evaluate opportunities for improvement.
Communicate: Provide clear timelines of prioritized deliverables and review results of changes to category experiences.
Portfolio Expertise & Strategy Alignment: Lead discussions with merchants to ensure business objectives align with online strategies.
Category Health & Execution: Assess category performance, analyze trends, and optimize product discoverability.
Competencies:
Project Planning & Management
Research & Web Analytics (Adobe Analytics)
Problem Solving Ability
Business Acumen
Cross-Functional Team Collaboration
Stakeholder Management
Back-end data management
Direct Manager/Direct Reports:
Reports to: Manager / Lead, Online Category Experience
Direct Reports: No
Physical Requirements:
Extended sitting
Repetitive tasks
Quarterly store experience day requiring standing for extended periods and performing any tasks required at the store level
On site work
Office - 1 Corcorde Gate, North York
Monday to Friday
Working Conditions:
Working in an office setting – computer work, camera-on virtual meetings, in-person at SSC/IC/Stores
Minimum Education:
University/College degree in a related area of study, or equivalent experience.
Minimum Years of Work Experience:
2+ years in a relevant field
Minimum Leadership Experience:
N/A
Certifications:
None required
Other Requirements/Assets:
Internal candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)
Proven experience in managing UX projects.
Excellent communication and interpersonal skills.
Previous experience in eCommerce is a required
An aptitude for analytics; ability to derive insights, take action, and a bias for action
Strong problem-solving skills
Strong organizational skills with the ability to manage multiple projects
Strong attention to detail
Self-starter with the ability to work independently with only general guidance
Must be comfortable with Ambiguity
Experience with Adobe Analytics, Looker, Tableau & P360 an asset
The pay range for this position is between $55,100.00 - $62,000.00
Nos Valeurs
Nos Valeurs
Récompenses & Distinctions
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Nous nous efforçons de créer une culture inclusive, car nous croyons que cette approche soutient nos objectifs commerciaux en ce qu’elle stimule l’excellence du service à la clientèle et l’innovation et favorise l’épanouissement et l’excellence de nos associés, en plus d’enrichir les collectivités que nous desservons. Nous veillons donc à ce que tous les associés se sentent inclus et valorisés et souscrivons au principe d’égalité d’accès à l’emploi.
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